1. Terms of Service:

    • Use of our website or services constitutes agreement to the terms outlined.
    • Prohibited activities include unauthorized use of intellectual property, spamming, and hacking attempts.
    • Violation of terms may result in account suspension or legal action.
    • Terms may be modified with notice to users of any changes.
  2. Customer Service Policy:

    • We strive to provide excellent customer service with prompt responses to inquiries.
    • Staff are trained in effective communication and conflict resolution techniques.
    • Customer feedback and complaints are tracked and addressed promptly, with escalation procedures for unresolved issues.
    • Special order options and personalized assistance are available to accommodate customer requests.